Privacy Policy

Effective Date: 18 March 2026 | Governed by the New Zealand Privacy Act 2020

Connix Technologies Ltd (“Connix”, “we”, “us”) is committed to protecting the privacy of our trade partners, customers, and website visitors in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We collect the following personal information:

• Full name, job title, email address, and phone number
• Business name, address, and NZ Business Registration Number
• Business type and trade references
• Order history and transaction details
• IP address, browser type, and website usage data

2. Why We Collect Your Information

• To process and manage your trade account application
• To verify your identity and business credentials
• To provide access to trade pricing and partner benefits
• To process orders, invoices, and payments
• To communicate with you about your account and products
• To comply with our legal obligations under New Zealand law

3. How We Share Your Information

We do not sell or rent your personal information. We may share it only with:

• Website hosting providers (Hostinger)
• Payment processing partners (e.g., Stripe, PayPal)
• Government or legal authorities when required by law

4. Data Storage and Security

We protect your information using:

• HTTPS encryption for all website communications
• Password-protected systems with role-based access controls
• Regular security monitoring and automated backups

In the event of a data breach posing serious risk, we will notify affected individuals and the Office of the Privacy Commissioner as required under the Privacy Act 2020.

5. Cookies

Our website uses cookies for essential functionality (login sessions, cart), analytics, and preferences. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access — Request a copy of your personal information
• Correction — Request correction of inaccurate information
• Erasure — Request deletion of your information (in certain circumstances)
• Object — Object to certain uses including direct marketing

We will respond to all requests within 20 working days as required by law.

7. Marketing Communications

We will only send marketing emails if you have opted in. Every marketing email includes an unsubscribe link in accordance with the Unsolicited Electronic Messages Act 2007. You may unsubscribe at any time.

8. Data Retention

• Active trade accounts: Duration of business relationship
• Rejected applications: Up to 12 months
• Transaction and invoice records: 7 years (NZ tax law)

9. Contact Us

For any privacy queries or to exercise your rights, please contact:

Connix Technologies Ltd
Email: info@connixtech.co.nz
Website: www.connixtech.co.nz
New Zealand

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz or call 0800 803 909.

This Privacy Policy was last updated on 18 March 2026. We recommend having this document reviewed by a qualified New Zealand legal professional.